February 20, 2018
Rose
The rise of consumerism in healthcare might seem like new ground to people in the industry, but when other industries are considered, that ground starts to look well-trodden. Customer service, customer satisfaction, and customer loyalty have been the North Star in other industries for years -- now it’s on hospitals to translate those values and skills into patient satisfaction and patient loyalty.
from MobiHealthNews http://ift.tt/2EUSpzu
February 20, 2018
Rose
MobiHealthNews
No comments
Related Posts:
Garmin to work with University of Kansas Medical Center and more digital health deals- AI researcher Daphne Koller heading new machine learning drug discovery venture
- Verily's Dr. Josh Mandel looks back at the birth of SMART Health IT
- HealthTap board fires CEO Ron Gutman following accusations of employee mistreatment
- Homecare platform Cera lands $17M amidst reports of misconduct
Subscribe to:
Post Comments (Atom)
0 comments:
Post a Comment