Investigation In Aetna’s Approval Process Expands Into More States

The inquiry kicked off after statements by a former medical director came to light that he never looked at patients' records when deciding whether to approve or deny care. Aetna says the comments were taken out of context. Meanwhile, Anthem is changing its emergency room program after it received pushback from providers and lawmakers.

from Kaiser Health News http://ift.tt/2EyqTZ8